The pain
Small retail runs on part-time staff with chaotic availability. Students, second-jobbers, people between gigs. You schedule three weeks out, then someone quits, someone takes finals, someone picks up a better shift elsewhere. Your carefully built week evaporates by Wednesday.
You don't need a full workforce-management platform. You need to get the schedule to everyone and handle the swaps without a group chat meltdown.
The Convey approach
Drag shifts into the grid, or let the AI generate the week from your constraints (coverage windows, max hours, student availability). Publish. Every staff member gets their shifts as a text link. No app store, no account, no "can you resend the invite".
Call-outs are handled automatically: Convey parses the text, ranks available replacements, offers the shift, confirms coverage. Your job is the shop floor, not the scheduling app.
A realistic Saturday
11:02am — Priya: "car broke down, can't make 12-6"
11:02am — Convey marks Priya out, ranks replacements
11:03am — Offers shift to Jordan (available Saturday)
11:06am — Jordan: "yeah I can cover 12-6"
11:06am — Everyone confirmed. Priya gets a reply.
You were opening the register.
Pricing for retail
Free under 10 employees, $19/mo flat above that. Multi-location is on the roadmap. See pricing for full details.
Related
Start free
Free up to 10 employees. No credit card.